Job Description
Transformation Analyst
Must Have Technical/Functional Skills
Business Process Mapping & Process Analysis
Stakeholder Workshop Facilitation & Requirements Gathering
Process Documentation, SOP Writing & Process Improvement
Roles & Responsibilities
Conduct end-to-end process discovery, process mapping, and current-state assessments across business functions. Analyze complex business processes to identify bottlenecks, inefficiencies, friction points, and improvement opportunities. Facilitate stakeholder workshops, interviews, and process walkthrough sessions to gather business requirements. Create process documentation including process maps, SOPs, workflows, business procedures, and operating models.
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