Job Description

Position Summary The Manufacturing Operator Lead serves as the on-floor leader for a production team, balancing hands‑on equipment operation with the coordination, coaching, and oversight required to keep a manufacturing line running safely, efficiently, and to specification. This role partners closely with operators, technicians, supervisors, and quality personnel to monitor work schedules, lead troubleshooting efforts, drive continuous improvement, and ensure every shift meets production, quality, and safety targets. The Lead is a working team member who sets the standard for performance, follows established procedures, and keeps management informed of progress, risks, and results in critical operational areas. Job Title Production Line Leader Location Cleveland, OH Business Unit Team Wendy Shift 1st, 2nd (with differential pay) Position Summary The Manufacturing Operator Lead serves as the on-floor leader for a production team, balancing hands‑on equipment operation with the coordination, coaching, and oversight required to keep a manufacturing line running safely, efficiently, and to specification. This role partners closely with operators, technicians, supervisors, and quality personnel to monitor work schedules, lead troubleshooting efforts, drive continuous improvement, and ensure every shift meets production, quality, and safety targets. The Lead is a working team member who sets the standard for performance, follows established procedures, and keeps management informed of progress, risks, and results in critical operational areas. Key Responsibilities Production Oversight & Scheduling Monitor work schedules, shift coverage, and break rotations to ensure production needs are met and company policies are consistently followed. Coordinate hand-offs between shifts and ensure accurate communication of run status, open issues, and priorities. Track production output against daily, weekly, and monthly targets and upscale variances to supervision in a timely manner. Equipment Operation & Monitoring Operate and monitor production equipment during runs to ensure quality output, consistent cycle times, and minimal unplanned stops. Perform routine in-process checks against product specifications and material properties; adjust parameters within approved limits to maintain conformance. Support setups, changeovers, and start-ups across assembly line machinery, CNC equipment, injection molding presses, or other applicable processes. Troubleshooting & Problem-Solving Lead the team through structured troubleshooting of process and equipment issues, determining the sequence of corrective actions and the appropriate escalation path. Apply root-cause analysis techniques and Statistical Process Control (SPC) data to identify recurring issues and drive lasting solutions. Partner with maintenance, engineering, and quality teams to resolve downtime events and document corrective actions. Team Leadership & Work Management Manage and measure work by tracking and assigning daily responsibilities, setting clear objectives, and providing real-time feedback to operators. Coach team members on safe work practices, equipment operation, quality standards, and standard operating procedures (SOPs). Reinforce expectations around attendance, productivity, and conduct in alignment with company policy. Support onboarding and cross‑training of new and existing operators to build line flexibility and depth. Quality & Continuous Improvement Ensure all work is performed to documented quality standards and product specifications; address non-conforming product per established procedures. Contribute to and lead project-based activities supporting departmental and company goals, including Lean Manufacturing, 5S, Kaizen, and Six Sigma initiatives. Identify opportunities to reduce waste, improve cycle time, and increase first-pass yield, and bring forward recommendations to leadership. Safety & Compliance Champion a safety-first culture by modeling proper PPE use, lockout/tagout procedures, and safe equipment operation at all times. Identify and report hazards, near-misses, and unsafe conditions; participate in incident investigations and corrective action plans. Ensure work areas remain clean, organized, and audit-ready in accordance with site standards. Communication & Reporting Keep management informed of product and project status, with particular attention to significant observations and results in critical areas. Complete shift documentation, production logs, and quality records accurately and on time. Participate in tier meetings, daily huddles, and cross-functional reviews to share updates and align on priorities. Required Qualifications High school diploma or GED. Prior experience in a manufacturing, production, or assembly environment. Demonstrated experience operating and monitoring production equipment such as assembly line machinery, CNC equipment, or injection molding presses. Working knowledge of quality control practices and the ability to read and interpret product specifications. Ability to lead, coach, and direct the work of others in a team-based environment. Strong troubleshooting and problem-solving skills with a methodical, data-informed approach. Solid written and verbal communication skills, including the ability to keep leadership informed of status and issues. Ability to work assigned shifts, including overtime and weekends, as production requires. Preferred Qualifications Two or more years of progressive experience in a lead, group leader, or team lead capacity within a manufacturing setting. Familiarity with Lean Manufacturing, Six Sigma, and Statistical Process Control (SPC) concepts; formal certification (e.g., Six Sigma Yellow or Green Belt) a plus. Experience supporting continuous improvement projects and structured problem-solving methodologies (e.g., 5 Whys, A3, DMAIC). Knowledge of material properties relevant to the production environment (e.g., polymers, metals, composites). Forklift, overhead crane, or similar equipment certifications, where applicable. Skills & Competencies Technical Machine and equipment operation Equipment management and monitoring CNC operation Injection molding Assembly line machinery operation Statistical Process Control (SPC) Six Sigma and Lean Manufacturing principles Quality control and product specification interpretation Knowledge of material properties and manufacturing processes Leadership & Behavioral Workplace safety leadership Staff management and coaching Decision making under operational pressure Troubleshooting and problem-solving Effective communication across shifts and functions Industry knowledge and continuous learning orientation Physical Requirements & Work Environment Ability to stand, walk, bend, and reach for extended periods throughout the shift. Ability to lift, push, or pull up to 50 pounds, with or without reasonable accommodation. Ability to work in a manufacturing environment that may include exposure to noise, varying temperatures, dust, and machinery in motion. Consistent use of required personal protective equipment (PPE), including safety glasses, hearing protection, and steel-toed footwear. Reporting Relationship & Classification Reports to: Production Supervisor / Manufacturing Manager Direct reports: None (functional lead role with responsibility for directing the work of operators on shift) Job Category: Operative — semi-skilled individual contributor; role typically requires limited training (a few months maximum) and works in roles such as food processors, assemblers, and operators of machinery, equipment, and vehicles. FLSA Status: Non-exempt (to be confirmed by HR based on local classification rules) About Avon Technologies We design and produce life-critical personal protection solutions for the world’s militaries and first responders. With a portfolio that includes Chemical, Biological, Radiological, Nuclear (“CBRN”), protection. We do this through our two brands, Avon Technologies and Team Wendy. Our mission is to provide unparalleled protection for those who protect us, giving them the confidence to tackle challenging situations and helping them get home safe. At Avon Protection, we recognize that our success relies on the collective efforts of our talented team. As an organization, we welcome individuals who embody our #FIERCE company values - fearlessness, integrity, excellence, resilience, collaboration, and the ability to execute. Benefits Flexible Schedule Generous paid time off Competitive Compensation Package Learning and Development Opportunities Bonus Plan Employee Stock Purchase Plan 401k Matching Tuition Reimbursement Program Mentorship Program Supplemental plans Company-paid life and AD&D Medical/Dental/Vision EOE, Including Vet/Disability #J-18808-Ljbffr

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