HVAC Service Manager Job at Cundiff, Roanoke, VA

  • Cundiff
  • Roanoke, VA

Job Description

Overview Are you ready to lead, coach, and inspire a team of HVAC professionals while driving revenue growth? Cundiff Heating & Air is looking for a dynamic HVAC Service Manager who thrives on developing talent and delivering exceptional results. If you're passionate about mentoring technicians and helping them succeed in both service excellence and sales performance, this is your opportunity to join a legacy of leadership. Why You'll Love Working Here At Cundiff Heating and Air, we invest in your success from day one. Our technicians enjoy: Competitive compensation (we pay at the top of the market) Comprehensive health, dental, and vision insurance 401(k) with generous company match Career growth opportunities in a rapidly expanding organization Performance-based bonuses About Us Cundiff Heating and Air is a trusted provider of residential and commercial HVAC services in the Roanoke area. We take pride in delivering top-tier service, expert craftsmanship, and reliable solutions for our customers. Join a team that values integrity, professionalism, and continuous growth. What You'll Do Coach and Develop Technicians Mentor HVAC service and selling technicians to improve technical skills, customer communication, and sales performance. Conduct regular ride-alongs, training sessions, and performance reviews. Drive Revenue Growth Implement strategies to increase average ticket size and conversion rates. Partner with sales teams to align service delivery with revenue goals. Lead with Excellence Build a culture of accountability, professionalism, and continuous improvement. Set clear expectations and motivate your team to exceed them. Optimize Operations Ensure efficient scheduling, workflow, and resource allocation. Collaborate with dispatch and customer service teams to maximize productivity and customer satisfaction. Ensure Quality and Compliance Maintain high standards for safety, workmanship, and customer experience. Stay current on industry trends and best practices. Position Summary Leadership Style & Culture Fit We're looking for a hands-on leader who thrives in a high-performance, fast-paced environment. You should be passionate about developing people, driving results, and creating a winning team culture. If you believe in leading by example, celebrating success, and holding your team accountable, you'll fit right in. Performance-Based Incentives This role offers bonus opportunities tied to team performance metrics, including revenue growth, customer satisfaction scores, and technician development milestones. Your success is directly linked to how well your team performs - because when they win, you win. What You Bring Proven experience managing residential HVAC teams Strong leadership and coaching skills with a focus on sales performance HVAC certification and deep technical knowledge Ability to thrive in a fast-paced, growth-oriented environment Ready to Join Us? If you're looking for a company that values your expertise, supports your growth, and treats you like a professional, Cundiff Heating & Air may conduct a preemployment background check and drug test, subject to applicable law. Posted Min Pay Rate USD $100,000.00/Yr. Posted Max Pay Rate USD $150,000.00/Yr. #J-18808-Ljbffr

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